Privacy Policy
Protecting your privacy is important to our company and our employees. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all employees for collection, use, retention and security of nonpublic personal information.
Internet Privacy
Browsing our Site
When you visit our website to view any pages, read product information, or use our tools, you do so without telling us who you are and without revealing any personal information. We do not collect identifying information about visitors to our site.
Links to other sites
North Dakota Long Distance contains many links to third party sites. North Dakota Long Distance is not responsible for the privacy practices of third party sites. Once you leave our website, North Dakota Long Distance has no control over your privacy. Please review the privacy statement of each and every website you visit to ensure your personal privacy with respect to third party offers.
The inclusion of any link on the North Dakota Long Distance web site does not imply any specific recommendation, approval or endorsement of the third party by North Dakota Long Distance.
Use of Cookies
A “cookie” is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information. At this time North Dakota Long Distance does not use “cookies” on its web server.
- The name of your Internet Service Provider
- The website that referred you to us (if any)
- The date and time the pages were accessed
- The page or pages you requested
How We Handle E-Mail
When you send us an e-mail to comment on something, to ask a question, or to inquire about services, we will use your e-mail address to reply to you, and for a limited time, we will store your e-mail address, your message and our response for quality assurance. If we collect your e-mail address in this manner, we won’t use it to let you know about our products and services unless you have given us permission. This information is not given or sold to any other organization.
Protecting Your Children
Our website is not targeted or marketed to children under the age of thirteen. We do not knowingly collect or retain personally identifiable information from consumers under the age of thirteen.
CPNI Notice
From time to time, North Dakota Long Distance changes its service offerings and makes available additional features and services, which may enhance and augment the services to which you are already subscribed. In order for us to determine which customers may benefit from the new services and enhancements, we will use information about your account that is within our database, legally referred to as Customer Proprietary Network Information (CPNI), unless you restrict that use in the manner described below. CPNI includes information such as which long distance plan to which you are subscribed and the associated charges for those plans. Use of this data will allow North Dakota Long Distance to tailor its service offerings to your individual needs.
For this purpose, CPNI data will be used by North Dakota Long Distance and its affiliates only. This data will not be shared by North Dakota Long Distance with any other outside source except as necessary and required to provide the service(s) to which you are already subscribed, and unless we are legally compelled to.
You have a right under federal law to protect the confidentiality of your account information and restrict the use of CPNI data, and we have a responsibility to protect your data. To restrict the use of your CPNI data, please call our business office at 701-662-7350 or e-mail us at service@ndld.com to request that we not utilize your CPNI data. Your denial of approval for North Dakota Long Distance to use this data will not affect the provision of any services to which you subscribe. Your approval or denial of approval for the use of CPNI outside of the service to which you already subscribe will remain valid until you revoke or limit the approval or denial.